Coronavirus forced Chinese food delivery to evolve. Will it do the same in the US?

Matt Maloney says he wipes down his airplane seat with disinfectant every time he flies these days.

Maloney, the CEO of food delivery company GrubHub, is exercising the same brand of caution as he watches Covid-19, the disease caused by a novel coronavirus, spread across the globe. And he has every reason to be alert—what we know about the virus makes it an acute challenge for any company in the food delivery business.

Covid-19 is believed to have originated in a food market, and it appears adept at traveling on surfaces with lots of human contact. If China’s experience can serve as an example, the disease will continue to create opportunities and pitfalls for food delivery companies.

During the spread of a virus, there is an argument to be made that setting up a careful food delivery system is better than having infected people going into public places, or

Read More