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July 21 (Reuters) – Rogers Communications Inc (RCIb.TO), on Thursday appointed Ron McKenzie as its new chief technological innovation and info officer, weeks just after an unparalleled outage at a person of Canada’s greatest telecom operators shut banking, transport and federal government obtain for thousands and thousands.
The 19-hour assistance outage before this month drew ire from clients and sparked needs for additional independent levels of competition at a time when Rogers is seeking to carry a block on its try to consider in excess of rival Shaw Communications (SJRb.TO) in a C$20 billion deal. browse extra
McKenzie will change Jorge Fernandes helpful right away, the corporation mentioned.
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McKenzie, a previous Shaw Communications executive, joined Rogers in 2019 and afterwards headed the division dependable for delivery of products and services to Canadian companies.
The Canadian governing administration purchased a probe and demanded telecommunications businesses agree inside of 60 days to create conversation protocols to preserve people greater educated subsequent the outage. browse extra
Rogers has pledged to spend to avoid a repeat of the huge outage and said it would be crediting prospects with the equal of 5 times support. go through a lot more
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Reporting by Akash Sriram in Bengaluru Modifying by Sriraj Kalluvila
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